1) We ship all packages via UPS (United Parcel Service). To find shipping time and cost click here.
2) Please make sure to enter the correct shipping address in order to receive items on time. Customers will be responsible for any other charges and fees if an address is entered incorrectly.
PO Boxes are NOT allowed for the shipping address.
3) ORDER PROCESSING & TRACKING
We offer a UPS tracking number for each shipment. You may find the tracking number at "My Account > Order Status". Once you find this number, you can track your shipment by clicking on the tracking number. Please allow 24 hours from your order date to view the shipping status for your package.
4) SHIPPING PROCEDURE WITH UPS
With the exception of holidays, orders placed before 3 p.m. ET during Tuesdays to Fridays will be shipped out with all available items. Any orders placed after 3 p.m. will be processed the following business day. Orders placed on Monday must be placed before 12 noon ET in order to be shipped out, excluding holidays. No orders will be shipped out on the weekends.
5) UPS SHIPPING METHOD INFORMATION
The following is the transit times for the various UPS shipping methods.
Next Day Air- 1 business day in transit
2nd Day Air - 2 business days in transit
3-day Select - 3 business days in transit
As seen above, the Next Day Air, 2nd Day Air, and 3-day select options does not mean that the package will always be received the next day, two days, or three days as it only refers to the business days the package will be in transit. UPS does not normally deliver on weekends and there is a separate option specifically for Next Day Air Saturday delivery. If there are any doubts or questions in regard to the different shipping methods, please feel free to contact us at customer support.
UPS U.S. Ground Map Business days in transit from: EAST RUTHERFORD, NJ 07073 as of July 23, 2010
|